great prompt professional service! Mark was helpful in explaining everything!
Handy as I believe myself to be (NOT) Vail RL sent a professional (Kevin) who was able to assess and repair my "repair" in about 10 minutes. After my "cry for help," Kevin arrived early the next day and set everything right. He replaced the ill fitting trap that I had purchased and had my new bathroom sink up and running in time for my guests. The price was far more than reasonable. Clearly a professional organization that does what it says it will do, on time and at a price you can live with. The best.
The person whom I spoke to on the phone wasn't helpful and didn't seem to want to work anything out with me. They didn't give me much feedback. At one time when I asked a question the person actually huffed on the phone as if I was wasting her time or she was losing her patience with me. It's a shame for this kind of attitude to exists for a local business. This customer is giving his business to another business.
Because we installed a new sink, our current plumbing would not work. It was beyond our know-how, so I called Ronald L Vail and someone came out THAT MORNING! That alone won me over, but he did excellent work!, and prices were very fair. He left the workspace clean, and everything works wonderfully now. We just moved to this area and I think it's safe to say we've found our plumber that we'll be contacting for anything in the future!
Called them about shower remodel, rude and in a hurry on phone and said she didn't think guy did tile work but he would call when he got in. As usual nobody ever called, typical of most businesses nowadays, no common courtesy towards the public.
Ronald L Vail Inc is a Canadian Plumber based in Clermont, Quebec. Ronald L Vail Inc is located at w, 1043 FL-50, Clermont, FL 34711, USA, Clermont, Quebec 34711, Canada.
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